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Terms of service
Effective Date: January 1, 2026
Welcome to Tridara Dry Fruits. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website.
1. Acceptance of Terms
By accessing or using the Tridara Dry Fruits website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to use this website only for lawful purposes and in accordance with these Terms.
2. Products & Services
Tridara Dry Fruits offers premium dry fruits, nuts, seeds, spices, breakfast mixes, and related food products.
We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, minor variations in product appearance, size, color, texture, or packaging may occur due to the natural characteristics of agricultural products.
3. Pricing
- All prices displayed are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes will be calculated during checkout where required.
- Promotional offers and discounts are available only for the specified duration.
4. Orders
After placing an order, you will receive an order confirmation via email or SMS.
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to stock unavailability.
- Cancel suspicious or fraudulent transactions.
- Limit product quantities per customer.
- Request additional verification before processing an order.
If your order is cancelled after payment, the applicable refund will be processed to your original payment method.
5. Payment
We accept secure online payments through trusted payment gateways.
Accepted payment methods may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (where available)
Payment processing is handled by secure third-party payment providers. We do not store your complete card or banking information.
6. Shipping & Delivery
Orders are processed within our standard processing timeline.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Unexpected logistical delays
While we strive for timely delivery, exact delivery dates cannot be guaranteed.
7. Returns & Refunds
Returns and replacements are accepted only according to our Return & Refund Policy.
Customers should inspect products immediately upon delivery.
If you receive:
- A damaged product
- An incorrect product
- A missing item
Please contact our customer support within the specified return window with relevant photographs and order details.
Refunds, where approved, will be processed to the original payment method.
8. Product Quality
Our products are carefully sourced and hygienically packed to maintain freshness and quality.
Since dry fruits, nuts, seeds, and spices are natural agricultural products, slight variations in:
- Color
- Shape
- Size
- Texture
- Aroma
may naturally occur and should not be considered defects.
9. Customer Responsibilities
By using our website, you agree to:
- Provide accurate personal information.
- Maintain the confidentiality of your account credentials.
- Use the website responsibly.
- Avoid fraudulent or unlawful activities.
- Not interfere with website functionality or security.
You are responsible for all activities conducted through your account.
10. Intellectual Property
All content available on this website, including but not limited to:
- Logo
- Brand name
- Product descriptions
- Images
- Graphics
- Videos
- Website design
- Text
- Icons
is the property of Tridara Dry Fruits or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Prohibited Uses
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or viruses.
- Copy website content without permission.
- Misrepresent your identity.
- Disrupt website operations.
Violation of these Terms may result in suspension or termination of access.
12. Limitation of Liability
To the fullest extent permitted by law, Tridara Dry Fruits shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Website interruptions
- Delivery delays
- Product availability
- Technical errors
- Third-party services
- Customer misuse of products
Our maximum liability shall not exceed the value of the product purchased.
13. Third-Party Services
Our website may integrate with third-party services, including:
- Payment Gateway Providers
- Shipping Partners
- Analytics Services
- Social Media Platforms
- Marketing Services
These third-party services operate under their own terms and privacy policies.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Account Termination
We reserve the right to suspend or terminate any user account that:
- Violates these Terms.
- Engages in fraudulent activities.
- Abuses promotional offers.
- Attempts to compromise website security.
16. Force Majeure
We shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, internet outages, transportation disruptions, or other unforeseen circumstances.
17. Changes to These Terms
We may update these Terms of Service at any time.
Any revisions will become effective immediately upon publication on this page. Continued use of the website after such changes constitutes acceptance of the updated Terms.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Tridara Dry Fruits
Email: support@tridaradryfruits.com
Website: https://tridaradryfruits.com