Privacy policy

Effective Date: January 1, 2026

Welcome to Tridara Dry Fruits. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect different types of personal and non-personal information when you interact with our website.

Personal Information

This may include:

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Postal Code
• City & State
• Payment Information (processed securely through payment gateways)
• Order History

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Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Referral Source
• Cookies and Tracking Information

This information helps us improve your shopping experience.

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2. How We Use Your Information

Your information is collected to provide a better shopping experience.

We use your information to:

• Process and deliver your orders
• Send order confirmations
• Provide shipping updates
• Respond to customer support requests
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and unauthorized activities
• Process refunds and returns
• Send promotional emails (only if subscribed)
• Improve website performance

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3. Payment Information

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

All online payments are processed securely through trusted third-party payment providers using industry-standard encryption technologies.

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4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Maintain your shopping cart
• Improve website performance
• Analyze visitor behavior
• Provide personalized recommendations

You may disable cookies through your browser settings, although some website features may not function properly.

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5. How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• Secure SSL Encryption
• Secure Payment Processing
• Limited Employee Access
• Regular Security Monitoring
• Secure Data Storage

While we strive to protect your information, no method of transmission over the internet is completely secure.

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6. Information Sharing

We value your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers such as:

• Shipping Partners
• Payment Gateway Providers
• Logistics Partners
• Technology Service Providers
• Government Authorities (when legally required)

These partners receive only the information necessary to perform their services.

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7. Order Processing

To successfully process your order, we may use your personal information for:

• Order Verification
• Shipment Preparation
• Delivery Coordination
• Customer Communication
• Invoice Generation
• Return & Refund Processing

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8. Marketing Communications

If you subscribe to our newsletter, we may send:

• Product Updates
• Exclusive Offers
• Festival Discounts
• New Product Launches
• Promotional Campaigns

You can unsubscribe at any time using the unsubscribe link included in our emails.

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9. Third-Party Services

Our website may contain links or integrations with third-party services including:

• Payment Gateways
• Shipping Companies
• Social Media Platforms
• Google Analytics
• Meta (Facebook & Instagram)
• Email Marketing Services

These services have their own privacy policies, and we recommend reviewing them separately.

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10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will delete it promptly.

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11. Data Retention

We retain your information only as long as necessary to:

• Complete orders
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Maintain business records

Once no longer required, your information is securely deleted.

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12. Your Rights

Depending on applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Delete your personal information
• Withdraw marketing consent
• Request information about stored data

To make any request, please contact our support team.

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13. Data Security

We continuously monitor and improve our security measures to protect your personal information from:

• Unauthorized Access
• Data Loss
• Misuse
• Alteration
• Disclosure

Despite our best efforts, no online platform can guarantee absolute security.

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

We encourage users to review this page periodically.

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15. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Tridara Dry Fruits

Email: support@tridaradryfruits.com

Website: https://tridaradryfruits.com